Once logged in go to my account and navigate to trade up to view eligible products.
Sonos recycle mode.
Sign into your sonos account to check your eligibility.
Your sonos products must be plugged in and connected to your system in order to be eligible.
Eligible sonos products include play 5 gen1 connect manufactured 2011 2015 connect amp manufactured 2011 2015 and cr200.
However to get the discount you had to put your old products in recycle mode a setting that would permanently make them unable to connect to a network or work with other sonos gear.
Probably not in recycle mode but it might be possible that recycle mode was started on these which creates a 90 day count or some period.
Sonos is doing away with recycle mode a controversial part of the company s trade up program that rendered old devices inoperable in exchange for a 30 percent discount on a newer sonos product.
I sympathise with the folks that fell victim to sonos ill fated recycling program but to say one was forced to take advantage when it was completely their choice is hyperbolic nonsense.
I was forced to put my device into recycle mode in order to upgrade after i was told that my play 5 would no longer be supported.
It s also possible that these are legacy connects that won t be updatable after may.
Recycle an eligible device and receive 30 off a new product.
The trade up program is the simple sustainable way to upgrade your sonos system.
However those facilities are unable to resell the.
Recycle mode is a state your device enters 21 days after recycling confirmation in the sonos app.